Terms of Use

Effective date: June 2, 2026

These Terms of Use ("Terms") govern your access to and use of Forge (the "Service"), a white-label quoting, scope-of-work, and client-portal platform operated by Arrowtrack Solutions ("Arrowtrack," "we," "us," or "our"), located in Carpinteria, California, United States. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Accounts

To use most features you must create an account and an organization ("Studio"). You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your login credentials, and for all activity that occurs under your account. You must promptly notify us of any unauthorized use. You must be at least 18 years old and able to form a binding contract to use the Service.

2. The Service

Forge lets you generate branded quotes, scopes of work, and shareable client portals. We may add, change, or remove features over time. We may also set reasonable usage limits. The Service is provided on an ongoing basis and may be updated, suspended, or discontinued in whole or part at our discretion.

3. Your content and your clients

You and your Studio retain ownership of the content you submit, including your branding, project details, pricing, and information about your own clients ("Your Content"). You grant us a limited license to host, process, and display Your Content solely to operate and provide the Service to you. You are responsible for Your Content and for having the rights and any necessary consents to submit it — including any personal information about your clients. You agree to handle your clients' information lawfully and in accordance with applicable privacy laws.

4. Acceptable use

You agree not to:

use the Service for any unlawful, fraudulent, or deceptive purpose;
upload malware or attempt to disrupt, probe, or gain unauthorized access to the Service or its infrastructure;
reverse engineer, resell, or sublicense the Service except as expressly permitted;
infringe the intellectual property or privacy rights of others; or
misrepresent your identity or your relationship with any person or entity.

5. Fees

Some plans or features may require payment. Where fees apply, they will be described at the point of purchase. Unless stated otherwise, fees are non-refundable except as required by law. We may change pricing on a prospective basis with reasonable notice.

6. Intellectual property

The Service, including its software, design, and the Forge name and logo, is owned by Arrowtrack and protected by intellectual property laws. Except for the rights expressly granted to you, we reserve all rights in and to the Service. Feedback you provide may be used by us without obligation to you.

7. Third-party services

The Service may rely on or integrate with third-party providers (for example, hosting and infrastructure vendors). We are not responsible for third-party services, and your use of them may be subject to their own terms.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any quote, estimate, or scope of work generated through the Service is accurate or suitable for any particular purpose. You are solely responsible for reviewing and approving any output before relying on or sending it.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARROWTRACK AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

10. Indemnification

You agree to indemnify and hold harmless Arrowtrack from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Upon termination, your right to use the Service ends. Provisions that by their nature should survive termination will survive.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as updating the effective date above or providing notice within the Service. Your continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. The state and federal courts located in California will have exclusive jurisdiction over any dispute arising from these Terms or the Service.

14. Contact

Questions about these Terms? Contact Arrowtrack Solutions at matthew.nancarrow@gmail.com.

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